Terminal "Pulkovo - 1" is an international airport of federal significance in the Northwest Federal District of Russia, the only airport in St. Petersburg that serves official flights. Located 15 km from the center of St. Petersburg in the Moscow district of the city (most of the airport) and the Lomonosov district of the Leningrad region (part of one of the runways). In 2016, the airport serviced 13.3 million people, thus taking fourth place among Russian airports in terms of the number of passengers transported, behind Moscow's three airports.
Pulkovo Airport is the base for the airline "Russia". Since February 2015, the airport has been serviced by a centralized airport terminal, which includes the buildings constructed in 1973 and 2013. The airport terminal "Pulkovo - 2", previously used for international flights, has stopped operating Since March 2014. The decision on its further use should be made by the administration of St. Petersburg. Pulkovo-3 is a business aviation center with its own terminal. Pulkovo airport is one of the largest and fastest-growing air transport hubs in Russia.
In 2007, the Transport Council under the government of St. Petersburg approved a plan for the development of Pulkovo airport. To implement this plan, the government of St. Petersburg held an international competition for the development of an architectural concept for a Centralized passenger terminal at Pulkovo airport, which was recognized as the winner by Grimshaw Architects.
On September 25, 2007, President Vladimir Putin signed a decree on the transfer of 100 % of the airport's shares in Federal ownership to the city of St. Petersburg.In 2008, a competition was launched to select participants in a public-private partnership for the reconstruction and management of St. Petersburg's Pulkovo airport for a thirty-year period.
At the same time, under the terms of the competition, companies that manage airports located closer than 800 km to Pulkovo, in particular, all companies of the Moscow air hub, could not participate in it. On June 25, 2009, the Northern Capital's Air Gate consortium, which includes VTB Bank Europe, the Frankfurt airport management company Fraport, and the Greek Copelouzos Group, won the competition. On October 30, 2009, Air Gates of the Northern Capital, Pulkovo Airport, and the Government of St. Petersburg signed an Agreement on the creation, reconstruction, and operation of facilities that are part of the airport's assets until 2039.
In accordance with the agreement, Air Gates of the Northern Capital LLC, starting from 2013, pays the Government of St. Petersburg and Pulkovo Airport JSC 11.5% of the income received from the use of the airport, in addition to taxes deducted to the budgets of all levels.In 2013, a new terminal was built with the Northern landing gallery with a total area of 105,600 m2.
During its construction, the old building of the airline "Russia" was demolished. The construction was carried out for three years, the General contractor was the Italian-Turkish consortium IC / Astaldi. The building used load-bearing structures with reduced strength characteristics compared to the design . Rostekhnadzor's conclusion on compliance with technical regulations was received only after almost 2 months after the terminal was opened.
Since the spring of 2010, the airport has been managed by Air Gates of the Northern Capital LLC and is implementing the first public-private partnership project in the Russian aviation industry.In the period from 2011 to 2013, an international passenger terminal, passenger and cargo platforms, a complex of Parking lots and other infrastructure facilities were built.
In 2014, the airport received the annual award of the international Council of airports (ACI) in the category "most significant improvements" in Europe. In the second quarter of 2015, Pulkovo ranked fourth among European airports in the rating of overall passenger satisfaction with the quality of service.In early 2015, the reconstructed Pulkovo-1 building was opened. And according to the results of the quarterly ACI survey in the third quarter of 2015 Pulkovo ranked first in Europe in terms of overall passenger satisfaction with the quality of service!Pulkovo became the winner of the prestigious award Of the international Council of airports (Airports Council International) in 2019.
Saint Petersburg airport is recognized as the best among European airports with an annual passenger traffic of 15 million to 25 million people in the Airport Service Quality (ASQ) rating. The international Council of airports ASQ Awards is awarded annually to air transport complexes around the world for the high quality of passenger service.
During 2019, Pulkovo was repeatedly ranked among the top five airports in Europe for overall passenger satisfaction with the quality of service in the quarterly ASQ ratings. In the third and busiest quarter of the year, Pulkovo ranked first among European airports.The ACI ASQ survey is the leading international system for assessing passenger satisfaction with the quality of airport services.
The study covers 34 key service areas and includes categories such as airport transport accessibility, check-in, security control, terminal amenities and services, food, trade, and others. The rating is based on regular surveys of passengers at participating airports.
Previously, Pulkovo airport won the ACI ASQ award in the categories "most significant improvements" in 2014 and "Best airport in Europe" in the category of 5-15 million passengers per year in 2015.Starting from January 1, 2020, restrictions on the seventh degree of freedom of airspace in respect of 30 countries were lifted for a period of five years at the airport; that is, foreign airlines were allowed to fly to Pulkovo from a none - home region.
Pulkovo telephone information service: +7 812 337-3822
NCG Office: +7 812 331-4933E-Mail: office at pulkovo-airport.com
Northern Capital Gateway, LLC
41, lit. ZI
Saint Petersburg, 196140