If you arrive before the transfer start time, it’s possible that your driver isn’t there yet. Please, stay in the arrival hall and wait for your driver. You may text him saying that you’re waiting for him in the arrival hall. Kindly note that all flights are monitored via the Flight Radar App and all our drivers are usually right on time. In the rare case that you don't see your name sign - the meeting point is near the "Starbucks" at the arrival hall. Very easy to find.